So how can you stand out? How can you put on a more remarkable presentation and turn heads? Here are my 11 thoughts:

1. Adjust and edit your marketing documents with the show’s context in mind. Companies, speakers and marketing materials that are relevant in context are much more compelling than boilerplate, “we use these at every show” materials. With today’s POD and rapid-PDF layout capabilities, you have no excuse for not revising content for specific events. The best way to stand out in a crowd is to be immediately relevant in context. If you do this one thing, you’ll sucker punch your competition before the show even begins.
2. Infuse your communications with authenticity and the company’s personality. We’ve all been discussing the dilemma of marketing and advertising “noise” for quite some time now. Trade shows tend to produce even more noise. How do you cut through the chaos? Be relevant in context (like #1 above), and use your company’s purpose, vision, personality and authentic positioning to stand out. Aim high and try to be that booth that the journalists and bloggers are buzzing about because the personalities, communication pieces, and vibe are irresistible. You can do this without looking stupid. You can do this by focusing on your solutions and getting excited about them. It’s a matter of digging deep into the real value of your company and products/services. You can do it.
3. Focus on the audience. Now is the time to start surveying show attendees. If you’re 2, 3 or 4 months away from the show, you need to start asking what their expectations, fears, pains, dreams, and desires are about the particular event. Why are them coming? What would be a great experience? What do they want to learn? Which kinds of keynotes do they hate? What are their all time favorite presentations? Gather information like this and you can position for a much better show experience. You’ll also have specific topics to discuss with real people at the show.
4. Edit with one-to-one or one-to-many in mind. A lot of marketing folks debate 2nd person and 1st person writing perspectives. To me, it’s simple. If you’re editing a trade show script, you need to pay attention to group dynamics and position your ideas with the multitude experience in mind. You can include one-on-one interactions in the presentation, but, for the most part, your conversation is with the collective audience. A white paper or special report requires a different positioning. Here’s where you want to speak directly to the reader. Address them directly and use “you” often. They are in a silent conversation with you, so your best bet is to be conversational.
5. Educate. Give to get. Then give some more. When you connect with prospects on their terms, in their worlds, with stories and cast studies that are relevant to their experiences, you stand out. You also build trust before any selling process begins. They can raise their hand on their own when they’re ready to discuss specific products and solutions. In the mean time, hang back and educate. Be soft like water.
6. Be more creative. Are you giving out thumb drives? T-shirts? Are they boring? How can you make them more interesting and creative? Are you allowed to be provocative? Think about who’s coming by your booth. What devices do they carry, and how could you interact with them in more original ways? My thoughts are just forming here, but I’ve got some ideas that include Google Goggles, Google Maps and your post show parties and events. . How about integrating a FourSquare, Facebook Places, or Gowalla activity that showcases your company? How about using the bar-code scanner app (Android or iPhone) to show prospects the super secret locale of your executive private round table and whiskey tasting event? Get creative now.. and hurry.
7. Take away more in order to show more. Go through all your brochures, presentations and hand outs with an eye for elimination. Take away excessive words, extraneous concepts and fluff. You’ll end up showing more of what makes you good. Try making your short pieces about only one thing. Try making your longer presentations and white papers about a maximum of three concepts. These two strategies are so valuable. Give em a shot.
8. Include frequent calls to action (CTAs). Have you ever seen a knock-out presentation that fails to provide a final, compelling CTA? It sucks. People fidget in their seats wondering what they should do next. Give them something fun, interesting, or important to do – immediately – and they’ll thank you for it.
9. Focus on your 3 most important “touchpoints.” Where are you hitting attendees first? With a personal, one-to-one handshake? With a hand out on a street corner? With a keynote? With a product demo? Figure out the first three places most people will encounter your company and make sure these are spectacular experiences. First impressions are everything, right?
10. Make your materials social. Community matters now more than ever. It provides that “stickiness” needed to get people buzzing about your solutions and engaging with your story. When you socialize your marketing materials (which include speaking events, casual gatherings and hard collateral) you give yourself a chance to be viral. If you do it well, you can create a buzz storm.
11. Perform an outside document and script review audit with a qualified technology marketing specialist. “Another pair of eyes” is always a good idea. When you present your materials to outsiders before the show starts, you can gain priceless insights. If I understand your industry and solutions to a reasonable degree, there’s a chance I can help (email me or call 949-244-9440).  If not, I can direct you to someone who knows your particular niche. I’ve been writing in-depth content for software, hardware, telecom and enterprise solution providers for the past 15 years. And I have an extensive network of techie marketers.

Thanks for reading, and good luck at your show. If I can help out in any way, please let me know.

Also… what else should I include on this list? Any suggestions? Please comment below, and I’ll do some research and elaborate for you.

I’ve been writing taglines for companies lately, so I know how difficult it is to come up with good ones (especially good ones that big, “too many cooks” corporate marketing teams can agree on).

I’ll repeat it again. Salesforce.com – Success. Not Software. So pure, yet so complex. Heck, I don’t even know it it’s new. It just jumped out at me this morning.

If you don’t know what Salesforce does, here’s a quick run-down. They offer sales pipeline and CRM/contact management software in the “cloud.” What does that mean? Basically, you don’t have to buy boxed software and install it on client machines as a stand-alone program like Microsoft Office or ACT! You log in to your Web account and have a ton of software functionality available due to the latest Web software/services technologies like AJAX, Javascript, .NET, Silverlight and so forth.

So Salesforce does still sell software, but they’ve made it much easier. You log in to the site and do everything in the cloud, so back-up, losing contacts and maintenance/management tasks are effectively outsourced. You don’t have any software on client machines to mess with, which means no IT staff, no helpdesk calls, no hassles.

The tagline captures the benefits of CRM and sales/prospect/customer management — essentially “success.” That’s the bottom line for sales people. You need software to stay out of the way so you can continue to develop relationships with people and solve their problems. “Not software” captures the cloud computing angle and this desire to have things work without hassles.

So simple. So elegant. So all-encompasing. I love it. Good job to whoever Salesforce’s ad agency is.

I just read an interesting post on ad agency focus in the Web 2.0 world by DJ Francis of Online Marketer Blog. The article elaborates on what David Ogilvy said about creativity so many years ago. Year after year, I come back to this philosophical kernel: sales is where the rubber meets the road. We often get so distracted with the fun, new-fangled Facebook, Twitter and Friend Feed tools. Yet, marketing and advertising are ultimately about sales. So, yes, those tools are useful channels for communication. But, if they aren’t used with sales in mind, their ROI is difficult to measure.

With respect to agencies, Web 2.0, social media, etc. will make a lot of dough for many agencies. People love the new communication channels and fun Web-based software tools. For many, however, this will be a money pit, a dazzling show and wheel spinning exercise. If not taken seriously, these types of efforts will get many agencies fired. No measurable ROI and they’ll be shown the door.

Web 2.0 marketing exercises can be a major distraction. Businesses need to realize that these tools and “strategies” are merely communication channels. That’s it! Nothing else has changed. If you’re not delivering the goods through those channels, you’re not going to move the sales needle. And by “goods” I mean the following:

• Prospecting and lead-gen. Do your social media efforts produce fruitful leads? Or have you deluded yourself into thinking that you’re “building a brand” by socializing. Heck, even Coke has to sell soda.. eventually.
• Persuasion. Remember the line from Glenn Gary Glenn Ross – “A-I-D-A. Attention, Interest, Decision, Action. Attention– Do I have you attention? Interest– Are you interested? I know you are, because it’s shit or walk. You close or you hit the bricks. Decision– Have you made your decision for Christ? And Action.” Persuasion takes many forms… but I just love that line from the movie. Dr. Robert Cialdini is the guy to read if you’re really interested in persuasion research and reality.
• Closing. You have to make promises, and provide compelling calls to action and offers. Like Vince Vaughan’s character says in “Wedding Crashers” – “Now get out there and close some ass.”
• Deliver value. Pure and simple – the product has to be a winner.
• Customer service. Every good solution, product or service has to be supported by supreme customer service. Make sure the right processes and people are in place.

Remember, “business” still has to happen. Don’t get distracted by socializing for socializing’s sake. Yes, business is a social activity, but value has to be added and profit has to be made.

You can’t just turn off the bull-horn and expect to save money by being quiet, though. That’s a recipe for disaster.

I’ve detailed this elsewhere, demonstrating how the smart companies actually gain market share during recessions or depressions. So I won’t belabor that point any further.

So, how do you connect with customers when they’re so resistant to new spending initiatives? How do you generate better leads when customer budgets are shrinking?

Here a quick, high-level run-down of the pertinent answers.

First, you should show them:

• How your solution saves them money.
• How your solution helps them make money.
• New ways to make money.
• How your solution helps simplify their business.
• How your solution helps them reduce head count (painful as that subject may be).
• How to eliminate wasteful activity.
• Real life customers you’ve helped do all of the above (as case studies)

I can help you do this by writing your white papers and customer case studies, which are crucial lead generation pieces.

The next question you should be asking is: How do I find people that are interested in these topics (with respect to my solutions/products/services)?

I have several different approaches to this last question. Some are social media related, some involve emailing people, some use good old-fashioned direct mail, some utilize Google Adwords and Facebook ads.

If you’d like to explore these topics in more detail and create a marketing campaign that gets immediate results, please give me a call at 949-244-9440 or email me at dunn@qualitywriter.com.

P.S. I have a really efficient system for carrying out these types of direct marketing plans. Please give me a call or email and I’ll tell you how I automate direct response campaigns with my assistant.

P.P.S If you end up hiring me to write some content for you, there’s zero risk. When the copy drives sales it’s essentially free. (All it takes is one extra sale to absorb your writing costs. You can’t lose.) Plus, I personally guarantee my work. You get a full refund by just calling up and telling me where I missed the mark and what I could have done better. I need you to tell me at least five things we could have done better. There’s one little catch: If you decide to keep the copy and continue using my services, I’d like you to give us a referral to one of your colleagues who you think can benefit from our services. Easy.

We talk about this quite a bit in the eBay Marketing book.

Everything is moving in this direction. Google and social networking sites are getting smarter. It will be more and more difficult to game them in the future.